Please DO NOT use a SHARP instrument to open your package as it may cause damage to your bed
You can Machine Wash our Comfort Pet Beds and Comfort Pet Blankets, please only use a gentle wash cycle
You will need to line dry your Bed and Blanket, once the pet bed is dry you can adjust the inner filling back to a more even and desired amount
When your product arrives it will have been either Vac Sealed or squashed quite small for a long period of time, and to help reduce shipping costs. You will need to allow it approx 1 to 3 days to fluff up. You can expedite the process by fluffing it up every now and then like a pillow. The PP Cotton filling will take some to get the air amongst it to fluff up and show a good, soft cushion for your pet.
Email us immediately at email@example.com and let us know what has happened and we will do our best to fix it for you. Once the packaging and shipping process starts, we can no longer modify or cancel the order.
Comfort Pet Beds is not responsible for lost or stolen packages confirmed to be delivered to the address provided for an order. Upon inquiry, Custom Pet Beds will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
Unfortunately, we cannot be held accountable for any customs fees once the items have been shipped by us. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
Comfort Pet Beds is a business run by rescue pet owners, the love for our pets have driven us to find ways to help our two amazing rescue labradors, Rex and Harmony who both suffer from Anxiety.
Rex and Harmony both suffer from anxiety and probably were not what their owners thought they would be when they bought a Labrador, we are so happy we found them through a rescue group they have changed our lives.
Since using our Comfort Pet Beds, both of our fur babies have been far more calm, they play a lot more and have big personalities that we get to see.
Harmony would always be filled with nervous energy and walk around between our living area and our kitchen non stop while Rex would find a place to hide his head, usually under our coffee table. Now both Harmony and Rex use their bed and all effects from their anxieties have disappeared.
The business owner lives in Queensland, Australia and will be donating $2 from every bed sold to a charity to support either an Animal Shelter or a Rescue organisation.
Please note this phone number is for voice messages only and will not be answered as we are generally busy with orders and order fulfilment. Please email us to ensure you're enquiry is answered in a timely manner!
Our products are manufactured in China and the materials are sourced through out Asia. We ship directly from our warehouses to our customers and we use our quickest method to for you, this could be shipping directly from China, America, stock permitting.
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